Shipping policy

Thank you for shopping with Placed by Grace Boutique! We are so grateful for every order and appreciate you supporting our small business. 🤍

Order Processing

Orders are typically processed within 2–4 business days after your order is placed.

Business days are Monday through Friday and exclude weekends and holidays. During new releases, sales, holidays, or other high-volume periods, processing may take slightly longer.

Once your order has shipped, you will receive a shipping confirmation with tracking information.

Shipping Rates & Delivery

Shipping costs will be calculated and displayed at checkout based on the shipping method available for your order.

Delivery times shown at checkout are estimates and begin after your order has been processed. Carrier delays may occasionally occur and are outside of our control.

Tracking Your Order

Once your package ships, tracking information will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please double-check your shipping address before submitting your order.

If you notice an error, contact us at karly@placedbygraceboutique.com as soon as possible. We will do our best to correct the address before shipment, but we cannot guarantee changes once an order has begun processing or has shipped.

Customers may be responsible for additional shipping costs if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

Lost, Stolen or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If your tracking information shows a delay or your package appears to be lost, please contact us and/or the shipping carrier so the issue can be investigated.

If tracking shows that a package was delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the carrier for assistance.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please email karly@placedbygraceboutique.com within 3 days of delivery.

Please include your order number and clear photos of the item and packaging so we can help resolve the issue.

Returns

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

Questions?

If you have any questions regarding your order or shipping, please contact:

karly@placedbygraceboutique.com

Thank you for supporting Placed by Grace Boutique. Every purchase helps support our small business and our mission to offer clothing with a higher purpose. 🤍